Bergamo Airport Guide to Orio al Serio International Airport - BGY

Bergamo Airport Services

In this page you’ll find the Services options at Bergamo International Airport.

Orio al Serio International Airport (IATA: BGY; ICAO: LIME), also knowns as Bergamo Airport, is the international airport serving Bergamo and Milan area, in the city of Orio al Serio, in Italy. It is located about 45 km away from Milan city centre and just 6 km from Bergamo city centre. BGY Airport has one unique passenger Terminal with 2 floors: floor 0 and floor 1. Within the Terminal you can find the following services and facilities:

- Dutty free shops and stores
- ATMs and Currency exchange
- WiFi access
- Luggage Trolleys
- Lost & Found
- Post office
- Handicapped/Disabilities help services
- Bag Wrapping
- Car rental
- Parking
- Strike Calendar
- Resident Register
- Lost property
- VAT refund
- BBS
- Pharmacy
- First aid
- Chapel
- Bergamo Tourism
- Truestar
- VIP Lounge

Fast Track

Fast Track is an exclusive service which gives fast access to security checks. The The Fast Track service is activated through an optical reader and is active 24 hours per day. This useful service can be bought online with a cost of 5,50 € (including VAT) or also directly at Bergamo Airport with the cost of 7,00 € (including VAT). If you are a frequent traveller and you’ll use this service often, you can get a useful 10 ticket Fast Track for 42€. 

VIP Lounge

Milano Bergamo Airport has two VIP Lounges where you can enjoy and relax while waiting for your flight. Lounges are equipped with services and facilities for all types of travellers. VIP Lounges provide:
• dedicated staff
• dedicated check-in desk for passengers and baggage
• Fast Track lane
• snacks and drinks
• newspapers and magazines
• workstations with sockets for PCs
• free and unlimited WIFI service

Bergamo Airport’s VIP Lounges are located in the Departures area beside the security checks (open from 5:00g to 20:00h) and in the shopping area of the boarding gates (open from 6:00h to 22:00h). Access to the VIP Lounges can be purchased online at a cost of € 20,00 (including VAT) or directly in the airport at the ticket office counters for 22,00€ (including VAT). It is also useful the 5 tickets card, specially for frequent travellers, it can only be purchased online for 84€ (including VAT).

Children

Children from 0 to 2 years old usually don’t have their own seat, they have to travel on an adult’s lap. From 2 to 12 years old children travel with their own seat and with the same luggage allowance as an adult. Unaccompained minors (from 4 to 12-14, depending on the airline) are reported automatically activaing a special assistance procedure so the airport’s staff will take care of them. A Similar service will be provided on the Arrival. Also, pregnant women can inform in advance in case they would need a special service. 

Animals

It is obligatory to check in advance each airline animal rules and restrictions on board. Animals have to be transported in kennels enough rigid to prevent them from crushing or escaping. It is also necessary to bring health certificate. 

BGY TOP

BGY TOP is an exclusive service at Bergamo Airport which offers: baggage transport service, a welcoming hostess in the Landside Vip Lounge and assistance with check-in procedures which are also extended to those accompanying them, transit in the Fast Track lane for fast access to security checks, access to the Airside Vip Lounge with a dedicated hostess until boarding, option to request an exclusive "personal shopping" service so you can be accompanied to the airport shops, boarding with a dedicated minibus.
The BGY TOP rates are the following:

- Departing: 135 € first person
- 95€ the rest
- Children 65€
- Infants free
- 20% discount if you book both incoming and departing services 
- The booking should be done at least 48 hours in advance