Milan Bergamo Airport Informational Guide to Orio al Serio International Airport - BGY - Non Official

Bergamo Airport Services


Lost and Found 

For lost items, you can go to the Lost and Found desk in the arrivals area. Open Monday to Friday from 09:00 am to 12:00 pm and from 02:00 pm to 05:00 pm.

Contact the Lost & Found office at 035 326297. 

First Aid 

Service is for urgent health care of passengers in the facilities. Airport first aid contact number: 035 326370.


Free Luna Social Wi-Fi offers 24 hours service to passengers. No limitation. 

Other Services 

- Duty free shops and stores
- ATMs and Currency exchange
- Luggage Trolleys
- Post office
- Handicapped/Disabilities help services
- Bag Wrapping
- Car rental
- Parking
- Strike Calendar
- Resident Register
- Lost property
- VAT refund
- Pharmacy
- Chapel
- Bergamo Tourism
- Truestar
- VIP Lounge
-Sleep and Go Pods
-Fast Track Services
-DHL Service
-BGY Top service


Gate VIP Lounge SAGBO: Open from 05:00 am to 10:00 pm. Services: Internet, snacks, drinks, magazines and newspapers, TV, air conditioned. Access fee: € 24.00. 

Landside VIP Lounge: Open from 04:30 am to 10:00 pm. Services: Air Conditioned, Fax, Wi-Fi, drinks, snacks, newspapers and magazines. Access fee: € 24.00. 

Purchase your pass to Bergamo Airport Lounges